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Frequently Asked Questions (FAQs)
Once you have logged in to the app, Click on the "Add Shoot" button to start a shoot. You will need to select a product category in " Shoot Setup"
Incase the product category you which to shoot is not there, please select "Other Category" and shoot your product there. You will see grid lines to guide you on how to best frame your product for the shoot. Also, please send a request to email@example.com and we will add your product overlays for your next photoshoot.
By default our system generates JPG files and also provides PNGs at no additional cost. Should you need any other formats like PSD or TIFF files, please get in touch with the support team.
Please go back to your shoot and confirm that you have clicked on "Finish Shoot"